At Crystal Deals (https://www.crystaldeals.co.ke), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide while using our website.
1. Information We Collect
We may collect the following types of information:
Personal Information: such as your name, email, phone number, shipping address, and payment details.
Account Data: login credentials and order history when you create an account.
Usage Data: including pages visited, time spent, IP address, browser type, and device information.
Cookies: to enhance your experience and provide tailored content.
2. How We Use Your Information
Your information is used to:
Process orders and deliver products.
Provide customer support and respond to inquiries.
Improve our website, services, and user experience.
Send updates, offers, and marketing emails (only if you opt in).
Ensure security and prevent fraud.
3. Sharing of Information
We do not sell your data. We may share your information with:
Trusted service providers who help us operate the website (e.g., delivery, payment processing).
Legal authorities if required by law or to protect our rights.
4. Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to:
Access and update your personal data.
Request deletion of your data (subject to legal obligations).
Opt out of marketing communications at any time.
6. Cookies
Our website uses cookies to understand user behavior and enhance your experience. You can disable cookies in your browser settings if you prefer.
7. External Links
We may provide links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with the effective date.